Patient Reviews
Patient Reviews
Here is what some of our customers have said about our service...
A great experience! Customer care at Orchard Dental is exceptional. Welcomed with a smile at each visit, everything explained, questions answered, attention to the smallest detail. I could not be happier with my new denture. I smile all the time now, with confidence
Mark and Philippa are the loveliest of people who gave me a happy, relaxing experience with an excellent outcome. I can't recommend them enough!
KA, Northallerton
What a find, I didn't know you could go directly to a dental laboratory! I needed a partial lower denture made and as we holiday in the area, I decided to ask them to help. From the very first visit I was made to feel relaxed (I always feel ashamed of my teeth as I have neglected them badly over my 60+ years) and comfortable. Mark and Phillipa make a good team together, always accommodating with regard to appointments, fitting them around our visits to Bedale. In short, not only are they good within their sphere but they also excel in good old fashioned customer service, which I very much appreciated. Highly recommended."
BS, Bedale
I had to visit Orchard Dental Lab for emergency denture replacement. Mark and Phillipa were extremely supportive and made me feel really comfortable throughout the process. I have had excellent service and treatment from this friendly team. I am really pleased with the result and it feels great to have the confidence to smile again. I would have no hesitation in recommending Orchard Dental Lab.
Thank you
CM from Bedale, North Yorkshire
I would like to thank Mark, Philppa and the team for making me feel so welcome on my visits to Orchard Dental Laboratory to get fitted with new dentures. The procedure from start to finish has run smoothly and they are so friendly and made me feel so relaxed. Nothing was too much trouble for them so I highly recommed this dental practice.
LM from Richmond, North Yorkshire
I would like to thank Mark and his team for the friendly and professional way in which he made my new dentures.
Mark was brilliant at explaining exactly what the process was going to be and the attention to detail throughout the process was exemplary.
I am very pleased with the finished denture and wouldn’t hesitate to go to Orchard Dental Laboratory if needed in the future . I would highly recommend them to anyone.
Thank you.
AR from Bedale, North Yorkshire
After years of wearing ill-fitting partials (from elsewhere), I finally plucked up the courage to phone Orchard Dental Laboratory. Best decision I ever made.
From the first initial phone call Mark went out of his way to help me, I was down depressed, lacked confidence and had been for many years.
Mark works alongside his wife Philippa, they make an excellent team. They made me feel at ease from the offset, so welcoming greet you with a warm smile, ask after you, you’re not treated as just a patient your treated as much more 😀
Mark talks you through each stage of your treatment, he aims for perfection, you soon get know what he’s going to ask on each visit and comes to you natural before he gets the words out 😆
After numerous appointments I’ve eventually got a lovely set of teeth where I can smile with confidence, I sent a photo to my children who for 25 years have never seen me smile their comments are as follow
- They look a 100 times better you can smile
- Look really really good
- Mums teeth look better than mine and hers are false
- so when can we have a family photo with mum in it
I could never thank Mark, Philippa and the technicians at Orchard Dental Laboratory enough they are worth much more than the 5 stars 🌟
I’d recommend anyone who needs denture work doing to contact Orchard Dental Laboratory without hesitation you will not be disappointed top services from the offset.
SP
Just a few words to thank Mark and his staff for the professional care and consideration afforded me when making me a new denture. Covid guidelines would seem to be strictly enforced ensuring patient safety. At no time did I feel appointments were rushed and Mark and his lovely assistant were kind and caring in manner.
Thank you all and I would be happy to recommend Orchard Dental Laboratory.
RR from Richmond, North Yorkshire
After my old dentures fractured during lockdown, I would like to thank you for the speed and efficiency you dealt with my problem. I decided it was time to replace my old dentures and my new ones were produced in a much shorter time than I had experienced in the past. The new dentures are an excellent fit, look good and give me a great deal of confidence.
Thank you for your excellent, friendly service. I will certainly be happy to recommend your services to others.
LH Masham, Ripon
Mark, recently fitted me with an urgent temporary denture and then subsequently a permanent partial denture. All the work was carried out with precision, attention to detail and an overall excellent service. Highly recommend.
BC, Northallerton
Great service ensuring my dentures fit perfectly, many thanks.
After care service second to none perfect. Thanks
JH, Bedale
I would just like to say 'thank you' for the work you have done on my new plate. Your consideration and expert help made the experience very comfortable and entertaining as well as the help and assistance from your welcoming and friendly staff. Thank you again
PW, Northallerton
Hi Mark
Just a quick note to thank you for the work you did regarding my new partial denture. I was really impressed with the way it all went from the start of the consultation to the final fitting of my denture. Throughout the process you explained everything thoroughly and answered any questions and addressed any concerns in a very professional manner?
My denture fits perfectly and is very comfortable to wear and eat with. It has also helped with me being able to smile again!
I would have no hesitation in using your services again in the future and would heartily recommend Orchard Dental to anyone who needs similar treatment.
Once again, thanks so much.
KW, Northallerton
Many thanks for the very high quality and professional service you have provided in making my new dentures. They fit very well and are very comfortable, I am extremely pleased with them. The whole process from start to finish was a pleasant experience.
In these strange times the Covid safeguards you had in place were very reassuring and I felt completely confident coming into the surgery. Thanks again.
SH, Bedale
Thank you Mark & your team for the friendly and professional way you have fashioned a new denture for me.The attention to detail and care taken has been outstanding. I am very pleased with the appearance and, most important, with the fit of my new denture.
IR, Bedale
I have worn dentures for over 46 years and impressions were always taken by a dentist and then made by a technician.
A chance encounter with Mark who informed me that he was going to do the whole procedure himself, from the first impression to the making of the dentures.
My journey from first impression to final fitting was very professional and friendly, I was made to feel at ease and nothing was to much trouble, my concerns were taken into account and if there was a problem, Mark was able to sort the issue without the dentures needing to be sent away.
Mark's eye to detail is exceptional and I would recommend Orchard Dental Laboratory.
Thank you
WS, Leyburn
A few months ago, I heard that specially trained Dental Technicians wereto be allowed to conduct the whole process of providing new dentures direct to the public. I have now been through this process and have found that by virtue of closer contact with the people making my dentures, that a better understanding has proved to be the case by this direct contact. I have been extremely satisfied by the work of Mark and his team at their premises in Bedale and would unhesitatingly approve them to anyone seeking their undoubted expertise.
BH, Richmond
New Dentures
We guarantee an optimal fit and comfort with every appliance we make with a fastidious attention to detail.
Read moreDenture Repairs
From our Bedale laboratory we can repair cracked or broken dentures in next to no time at all.
Read moreMouth Guards
Our custom fitted mouth guards help protect against many injuries to the cheeks, gum and teeth while playing sport.
Read more